Shipping policy
Thank you for shopping with Bebio! We are committed to delivering your baby essentials safely and quickly.
🚚 Shipping Rates
We are happy to offer FREE standard shipping on all U.S. orders — no minimum purchase required.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
⏳ Estimated Delivery Time
After processing, orders typically arrive within:
- 7–12 business days (Standard Shipping – U.S.)
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
📍 Shipping Carriers
We ship orders using trusted carriers such as:
- USPS
- UPS
- FedEx
- Other reputable U.S. carriers
The carrier used will depend on your location and package size.
📦 Order Tracking
Once your order ships, you will receive an email with tracking details.
Please allow up to 24 hours for tracking information to update.
🏠 Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
If you notice an error, please contact us immediately at [Your Support Email].
📬 Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
- Please check around your delivery location.
- Check with neighbors or household members.
- Contact the shipping carrier directly.
If you still need assistance, please contact us at support@bebio.shop, and we will do our best to help.
📦 Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will review your request and provide a resolution as quickly as possible.
🌎 International Shipping
At this time, we only ship within the United States.
📩 Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: support@bebio.shop
Business Name: Bebio
Business Hours: Monday-Friday